[. . . ] All company and/or product names are trademarks and/or registered trademarks of their respective manufacturers in their markets and/or countries. Canon (UK) Ltd Woodhatch Reigate Surrey RH2 8BF Tel: 01737 220000 Fax: 01737 220022 canon. co. uk Canon Ireland 3006 Lake Drive Citywest, Saggart Co. Dublin, Ireland Tel: 01 2052400 Fax: 01 2052525 canon. ie Canon Inc. canon. com Canon Europe canon-europe. com English © Canon Europa N. V. , 2013 Océ is known for its reliable, innovative products and its excellent service. [. . . ] This immediately allows you to use your Océ products more efficiently. How reliable is the Océ Knowledge Base? The Océ Knowledge Base is highly reliable. The user-related information which the service organization specialists save in the Océ Knowledge Base is tested at three levels and if necessary, completed and enhanced. New questions lead to new information in the Océ Knowledge Base, so as a customer, by asking a question you are actually helping us to expand the database. This makes it very easy to find the right information. How does the system work? Specialists who work with Océ machines on a daily basis feed information into the system. A customer seeking support via the Océ Knowledge Base search engine immediately gets an answer to his or her question. In the unlikely event that there is no answer, the customer can contact the help desk. [. . . ] The final solution is then added to the Océ Knowledge Base, so that the information is available to everyone. • Available 24 hours a day, 7 days a week; • Accessible via the Océ website; • The right information is always within reach, wherever you are; • Highly reliable information; • Quick professional service; • Use of your own wording; • Very easy to find what you’re looking for; • Feedback is possible. The Océ Knowledge Base is accessible via the support section of the Océ website. [. . . ]